UCSD CPLOT 2 SOFTWARE
We are highly collaborative and are always looking for ways to improve the customer experience as well as how we work.Īpplies professional business / technical support concepts to resolve hardware, software and networking issues of moderate scope and complexity for a broad range of applications where analysis of situations or data requires a review of a variety of factors. The Service Desk Support Team Member will work with a team of career and student staff to provide world class customer IT service over the phone, electronic communication and in person to the staff, faculty and students at UC San Diego. Supported services include network (wired/wireless), phone/voicemail, central email, business/academic applications, instructional classroom/lab, and classroom technology support. This includes email, calendaring, web content management, signature, mobile technologies, collaboration services, and business intelligence.Īs part of WTS, the Service Desk team supports both business and academic services, and is responsible for providing Tier 1 and Tier 2 (Residential Halls) support to UCSD faculty, staff, student and affiliates. Workplace Technology Services (WTS) is responsible for adopting, deploying, and maintaining campus-wide workplace services for faculty, staff, and students. We are proud to partner closely UC San Diego’s Office for Equity, Diversity, and Inclusion, as their dedication to this mission helps us all to drive change. We do this not only because it is what’s right, but because we know that diversity drives insight and innovation. Information Technology Services is continuously working to build a community where we all feel safe, empowered, and encouraged to bring our authentic selves to work. Crafting a culture around these values allows us to more deeply connect with and appreciate our employees, students, and campus partners.
IT Services is customer-focused and committed to collaboration, continuous improvement, and accountability.Įquity, Diversity, and Inclusion are core values at UC San Diego and within Information Technology Services. As a strategic member of the UC San Diego community, IT Services embraces innovation in their delivery of IT services, infrastructure, applications, and support. Information Technology Services (IT Services) uses world-class services and technologies to empower UC San Diego's mission to transform California and the world as a student-centered, research-focused, service-oriented public university. Reporting to the VC-CFO, Information Technology Services (ITS) delivers Enterprise information technology services to the University of California, San Diego (UCSD) under the leadership of the campus Chief Information Officer (CIO). News and World Report and is the largest employer based in San Diego County.
UC San Diego is ranked the 9th best public university in the nation by U.S. This position will have working hours of 10:30 am to 7 pm. This is a hybrid position (remote 3 days/week). UC San Diego Policy will not allow this position to receive J-1 and H-1B work visa sponsorship.
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